Terms & Conditions

Terms & Conditions

All Quotes are based on information supplied by the customer. Final pricing may vary due to circumstances not known to Taurus Graphics at the time quote is given. In the event of cancellation, the customer is responsible for paying for any cost incurred prior to cancellation of their order. This includes any art fees or restocking fees charged by our suppliers. Sketches, copy, dummies, screens and all preparatory work created or furnished by Taurus Graphics shall remain property of Taurus Graphics. Art proofs shall be submitted. Corrections are to be made and returned with changes or approved in writing. We regret any errors that are undetected before production but cannot be held responsible for any errors on materials that were printed after the customer's approval or if changes were not submitted in writing.

We are not responsible for any errors if the customer has instructed us to proceed without proofs. Orders that remain unapproved or refused by the customer are subject to additional cost. Because of differences in equipment, garments, inks and other conditions between color proofing and production pressroom operations, a reasonable variation in color proofs and the completed job shall constitute acceptable delivery.

Overruns or under runs not to be exceeding 10% on quantities ordered and /or the percentage agreed upon over or under quantities shall constitute acceptable delivery. Taurus Graphics will invoice for actual quantity delivered within this tolerance. If customer requires guaranteed "no less than" delivery, percentage tolerance of overage must be doubled.

Production schedules will be established and adhered to by Taurus Graphics and Customer, if neither shall incur any liability or penalty or delays due to Government or Acts of God beyond the control of Taurus Graphics or the Customer.

Garments, stock, camera copy, film, color separations and other customer furnished materials shall be manufactured, packaged and delivered to Taurus Graphics specifications. Additional cost due to delays or impaired production caused by specification deficiencies shall be charged to the customer.

An advanced deposit of 100 % of the total order is required on all orders. Taurus Graphics will not start work until this amount has been paid. Unless otherwise arranged, please allow 7 to 10 business days after deposit and art approval for production completion.

Taurus Graphics shall disclaim all express or implied warranties of merchandise or warranty of fitness for purpose. Although Taurus Graphics use quality materials, due to the wide variation in laundry conditions and detergents, Taurus Graphics does not guarantee against fading or shrinkage of garments during laundering.  Due to the practice of batch processing knitted goods when they are dyed, Taurus Graphics does not guarantee consistency of color on garment from dye lot to dye lot or from one order to another.

Because of differing styles, taste and manufacturer tolerances, and the customer is ultimately responsible for selecting garment sizes. Taurus Graphics reserves the right to substitute materials of equal or better quality without notification unless advanced notification is previously agreed to in writing.

Items to receive printing that are supplied by the customer are done so at the customer’s risk. Taurus Graphics assumes no responsibility for damage to items supplied by the customer. We also assume no responsibility for incompatibility to production process related to printing; if the exact number of items is required the customer is advised to supply a 10% overage.  There is additional cost added for printing customer items based on quantity.

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